Delete your Logo.dev account and data

You can delete your account from the dashboard. Deletion is permanent, and you cannot undo it. Your sign-in ends at once, and we remove your data as the deletion moves through our systems.

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Before you delete

You cannot delete your account while one of these is true:

• You have an active subscription. Cancel it in Billing. The subscription stays active until the end of the period you paid for, and then you can delete the account.
• You are the only admin of a team that still has other members or pending invites. Remove them or promote another admin first.
• Your account is the shared account behind a team that still has other members or pending invites. Deletion would remove the team’s keys and usage, so first email support@logo.dev to move the team to another account.

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Delete your account

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What deletion removes

Deletion removes your account details, your usage history, and any team you own that has no other members. Your sign-in ends at once. We revoke every publishable and secret key your account owns, usually within a few minutes. After that, new requests with those keys fail. Logo images that browsers and the CDN already cached can still show until their cache expires. To stop a key at once, disable it before you delete the account. Open API keys, manage the key, and click Disable keys. Keys that belong to a team you are a member of are the team’s keys. They stay active after you delete your account, and only a team admin can disable them. We also remove your email address from our sending lists, so you get no more product or account email.

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What we keep

A narrow set of records survives deletion, as the privacy policy describes:

• Billing records, for as long as tax and accounting law requires. Stripe holds card details, and we never store full card numbers.
• Request logs (the requesting IP address, the lookup, and a timestamp), which age out on our retention schedule for security monitoring and billing.
• Account records, including your name and email, for a limited wind-down period after deletion to meet legal obligations.
• Email preference and consent records, kept for a limited period to document your choices, and email delivery events, kept only as long as our email systems need them.

When those periods end, the records are deleted too.

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Delete without signing in

If you cannot sign in, email support@logo.dev from the address on the account and ask us to delete it. We may ask you to verify your identity. We then delete your data from the systems that hold it and reply to confirm. For readers in the EEA, the United Kingdom, and Switzerland, this is the right to erasure in the privacy policy.

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Next steps